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Music Victoria is looking for a customer service extraordinaire to take the lead in delivering our member engagement strategy, and to support the Music Victoria team in event delivery and office coordination as the first point of call and face of the organisation.


Primary location Music Victoria Office – 35 Johnston St, Collingwood and some WFH.
Reporting to Music Victoria General Manager
Direct Reports Contractors as required
Working with All Music Victoria Staff
Position type Full-time or part-time (minimum 3 days), to be negotiated with successful candidate.

Flexible working arrangements e.g., the above hours can be spread across several days, working some from home and others in the office.

Salary details $60,000 - $75,000 per annum pro-rata + super (based on experience).
Employment Contract Ongoing contract with a three-month probation period.
Applications Due 12noon – Monday 21 November 2022


A one-page covering letter, which includes a response to the key selection criteria detailed below.

A brief CV including the names and contact details of two professional referees.


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  1. When after reading through this document and visiting our website, you have further questions about the role, please email Music Victoria;
  2. Your application should consist of a one-page covering letter, your response to the selection criteria including examples, a brief CV, and the names and contact details of two professional referees.
  3. Applications by email only should be sent to by 12noon AEST on Monday 21st November 2022.
  4. After the close of applications, shortlisting and interviews will take place. You will be notified by email if you are successful in progressing through to the interview stage.


Music Victoria acknowledges the rich contributions made by people from a variety of backgrounds to the Victorian contemporary music scene. We are an equal opportunity employer who aim to have a diverse group of people working with us, and we strongly encourage applications by First Nations people, people from culturally and linguistically diverse backgrounds, people with disabilities and people from the LGBTIQA+ community.

We understand the needs of people with family and cultural obligations - providing a flexible working week, and part-time positions. Our philosophy is based on generosity, empathy, and a commitment to deep work satisfaction for employees. We know that this is repaid in retaining committed, passionate staff.

Photograph by Josh Brnjac